Data Privacy Policy

At Numia, we value privacy and the protection of personal data. This Data Privacy Policy describes how we collect, use, and protect personal information in connection with our services.

1. Scope

This Policy applies to the processing of personal data carried out by Numia in the course of providing its services, including information related to clients, end users, and third parties associated with such services.

2. Personal Data We Process

We process only the personal data necessary for the operation of our services, such as contact information, usage data, and other information provided by our clients or generated through interactions with Numia’s platforms.

3. Purpose of Processing

Personal data is processed in order to:

  • Provide and operate our services

  • Manage the customer experience and touchpoints

  • Comply with legal and contractual obligations

  • Improve our processes and service quality

Data is used exclusively for legitimate, specific, and informed purposes.

4. Legal Basis

The processing of personal data is carried out in accordance with applicable regulations, including, where relevant, the data subject’s consent, the performance of a contract, compliance with legal obligations, or Numia’s legitimate interest.

5. Data Subject Rights

Data subjects may exercise the following rights, in accordance with applicable law:

  • Access to their personal data

  • Rectification of inaccurate data

  • Deletion of data where applicable

  • Objection to processing in certain cases

  • Withdrawal of previously granted consent

6. Information Security

Numia implements reasonable technical and organizational measures to protect personal data against unauthorized access, misuse, loss, or alteration, in accordance with information security standards (ISO/IEC 27001:2022) and industry best practices (NIST CSF).

7. Data Sharing and Transfers

Personal data may be shared with vendors or technology partners only when necessary to provide the service, and subject to appropriate confidentiality and data protection commitments.

Where international transfers occur, the safeguards required under applicable regulations will be implemented.

8. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes of processing or to comply with applicable legal obligations.

9. Policy Updates

This Policy may be updated periodically to reflect regulatory, operational, or service-related changes. The current version will always be available on this website.

10. Contact

For questions related to privacy or personal data protection, you may contact us at:

📧 privacy@numia.co

🌐 https://numia.co

11. Acceptance

Use of Numia’s services implies knowledge and acceptance of this Data Privacy Policy.